Business Process Audit

A business process audit within a company is a systematic and independent evaluation of key operational processes aimed at ensuring their efficiency, compliance with legal regulations, and support in achieving the company's strategic goals. The objective of a business process audit is to identify potential weaknesses, resource waste, risks, and opportunities for improving operations.


Conducting a business process audit allows for not only identifying and eliminating weaknesses but also strengthening internal controls, increasing operational transparency, and better adapting operations to the changing market and technological environment. By using PKF's business process audit services, you can not only improve your competitiveness but also increase customer and employee satisfaction through streamlined and more efficient business processes.

Key Elements of PKF's Business Process Audit

  1. Mapping Existing Processes
    We begin a business process audit by mapping the existing processes in the company to understand how employees perform their tasks and how information and resources flow. We assess whether the processes are efficient, and if there are any unnecessary delays, redundancies, or obstacles.
  2. Compliance Evaluation
    We check whether the business processes comply with applicable legal regulations and industry standards. This is crucial to avoid the risk of legal consequences, including fines and sanctions.
  3. Risk Identification
    We identify risk areas in business processes, which is essential for protecting the company from potential losses. A business process audit allows for early detection and systematic management of risks in this area.
  4. Proposing Improvements
    We propose changes or improvements to business processes that can lead to increased efficiency, cost reduction, and better resource management. We identify opportunities for automation and the elimination of inefficient activities.
  5. Monitoring and Reporting Recommendations
    As part of the business process audit, we develop recommendations for monitoring and reporting on key process performance indicators, enabling continuous tracking of progress and intervention when needed.
  6. Supporting Strategic Management
    Through the business process audit, we provide data that can support strategic management of the company, helping in decision-making and planning based on reliable information about operational activities.

When to Use PKF's Business Process Audit Services?

Lack of internal resources
If your company lacks the appropriate human resources, such as experienced internal auditors, or when employees are already overwhelmed with their current duties, we can conduct a business process audit in your company, providing the necessary knowledge and expertise without burdening your team.

Need for objective perspective
As external business process auditors, we can assess your company’s processes without bias or internal influences, which enhances the objectivity of the evaluation. Our independence from your company’s day-to-day operations allows us to impartially and effectively identify issues and propose solutions.

Lack of specialized knowledge
We have experience conducting business process audits across various sectors and areas of activity. This enables us to offer specialized knowledge that may be lacking within your organization. The proven practices of PKF experts can significantly accelerate process optimization in your company.

Regulatory changes
We assist in quickly and efficiently updating processes to meet new legal requirements.

Preparing for operational scaling
If you are expanding your operations, such as launching new products or planning market expansion, by conducting a business process audit, we can help assess your company’s operational readiness and identify the necessary process changes to ensure smooth scaling.

Post-merger or acquisition integration
When companies merge, different processes and systems need to be integrated. A business process audit by PKF can help you evaluate and optimize the processes of both companies, ensuring the integration proceeds smoothly and without operational disruptions.

High operational costs or declining efficiency
If your company’s operational costs are rising and efficiency is declining, through a business process audit, we can identify the causes of these problems and propose specific corrective steps.

Implementing new technologies
When implementing new IT systems or technologies, we can help assess their impact on existing processes and recommend changes that maximize the benefits of technological investments.

Choosing PKF to conduct a business process audit could be crucial in ensuring that your company operates efficiently, remains competitive, and is ready to face future challenges.

Benefits of Choosing PKF for Business Process Audit

We present some of the most important benefits of using the business process audit service at PKF, i.e. what you gain from cooperation with:

  • Objective Assessment - Our neutrality eliminates internal biases, ensuring honest identification of problems and potential improvements.
  • Specialized Knowledge - Access to tailored solutions based on industry specifics and current market trends
  • Increased Efficiency - By identifying inefficiencies and resource waste, we propose improvements and process optimizations, which often result in cost reduction and increased productivity.
  • Legal Compliance - Ensuring compliance with legal regulations, industry norms, and accounting standards, we prevent potential sanctions and increase stakeholder trust.
  • Risk Protection - Early detection of operational, financial, and strategic risks and taking appropriate measures to mitigate them.
  • Improved Management - Providing recommendations to enhance management practices post-audit
  • Increased Credibility and Reputation - Enhancing credibility among investors, creditors, partners, and customers as a well-managed and stable organization.
  • Strategic Planning Support - Supporting strategic planning with data obtained from the business process audit.
  • Adaptation to Market and Technological Changes - Adapting operations to changing market conditions and technological advancements.

By using the business process audit in PKF, you can not only improve the operational activities of your company, but also strategically approach market challenges and increase your competitiveness.

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Jagoda Antoniak

Jagoda Antoniak
controlling, accounting audits
Phone +48 601 201 219

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